Q: How has “work from home” changed your business?
A: Full-service real estate sales is a 24/7 job, so I was always well set up at home – both in my office and at the kitchen table on sunny mornings! Today, Zoom brings me into my clients’ homes for initial interviews and strategy meetings. I give presentations over screen share, and we move documents electronically. We’ve all adjusted.
But selling homes while clients, their children and extended families work and go to school at home is another thing! I’ve shown houses while families set up online school and business meetings in the backyard, in the car or down at the park. I’ve also settled transactions when the buyer had only seen the house through a video tour.
Q: How has the real estate market remained so strong during the pandemic?
A: I’m endlessly impressed with the level of creativity and adaptability my colleagues and clients have shown during COVID. Sustaining a high level of service through a record-breaking market while remaining scrupulously vigilant about safety has taken real commitment. We are using video more than ever to allow our clients to tour homes. Agents are following strict CDC guidelines when showing properties in-person. Some meetings and settlements are being held outside. Technology, flexibility and ingenuity have saved the day and allowed us to keep the market strong. I’m so proud of the way we’ve risen to the challenge.
Awards & Honors: Top Producer, Bethesda Magazine, 2019 - 2021; Top Individual Agent, Maryland offices, TTR | Sotheby's International Realty, 2018 - 2020; Top Agent, Washingtonian, 2014 -2020; Top Montgomery County Listing Team, Long & Foster, 2015