1010 Wayne Ave.
Silver Spring, MD 20910
Since 1968, Family & Nursing Care has been the premier resource for in-home care service for older adults, dedicated to and recognized for its passion and commitment to serve, help and enhance the quality of life and wellbeing of others. Today, founder Sandy Kursban’s son Neal and daughter Mindy help run the family owned company.
Family & Nursing Care’s longevity as the premier resource for in-home care services rests on providing access to competent and reliable caregivers who not only assist with daily life activities including bathing, dressing and mobility, but offer vital social support and companionship that older adults need to flourish.
The company’s dynamic team of Care Coordinating Managers is an essential part of matching clients with the right caregivers.
“We learn about each client’s unique needs and, based on availability, skill set, location and other factors, hand-select the caregiver best equipped to meet those needs,” says Allison Bates, Director of Care Coordinating, Family & Nursing Care Select.
Care Coordinators also ensure caregivers have all pertinent details related to the client’s care, including arrival time, location and the tasks they will be asked to perform. For as long as the caregiver works with the client, the Care Coordinator is their primary point of contact to support a successful caregiver/client relationship.
Interacting with caregivers daily, Care Coordinators also have the most insight into the needs and perspectives of caregivers, enabling them to be the caregivers’ voice when the company is considering new programs and business decisions that impact caregivers. Care Coordinators also share positive client feedback with caregivers and duly recognize them for a job well done.
“To best serve their clients, caregivers need to be consistent, capable, prepared and appreciated,” says Amanda Williams, Director of Care Coordinating, Family & Nursing Care Classic. “The Care Coordinating team at Family & Nursing Care helps caregivers be at their best.”