5550 The Hills Plaza
Chevy Chase, MD 20815
A total of 10 Boones work for the company today. “And most of the non-Boone employees have been with the company for 20 years or more – so they might as well be family,” says Darryl, French’s son and current president. Familiar faces make the experience at Boone & Sons very personal. In most cases a client has the advantage of not only working with someone who knows them, but also their jewelry preferences and purchase history.
French Boone created the store with the quality and service of the world’s finest jewelers but blended with the intimate, personal feel of a local business. “Not only are we a full-service jeweler, but we strive to have the finest quality at the most competitive price,” says Darryl. “We’re extremely flexible and service-oriented, and really do all we can to make sure everyone who makes a purchase is happy.” French taught his family that it’s more important to keep a relationship than to make a sale.
There’s also a wonderful generational aspect of the business that coincides with their generations of customers. That’s one of the biggest draws for a family business, according to Darryl. “We’re relationship-driven. We don’t see people as customers making a purchase as much as they are like friends and family.” Boone & Sons has been voted “Best Jewelry Store” by Bethesda Magazine’s readers several years running.