Medical Office Receptionist | Bethesda Magazine

Medical Office Receptionist

Premise Health

Silver Spring | Administrative | Mid-level | Full-time
Date posted: 12-17-19

We have an opening for a Full-time Medical Office Receptionist to work with our Employer Health Clinic located in Silver Springs, MD! Premise Health is leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That’s our mission and it’s the foundation of everything we do.

With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation’s leading employers, including a significant number of the Fortune 1000. Summary: This Full-time Medical Office Receptionist will work with our Primary Care Employer Health Clinic located in Silver Springs. The hours are Monday, Tuesday, Thursday and Friday from 8:00 am-4:30 pm (must arrive 5 minutes early to open the clinic).

Essential Functions: Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts. Answers telephone and either responds to the inquiry, directs caller to appropriate personnel or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients.

Greets and directs patients, salespeople, and visitors. Register patients by verifying that patient's records are up to date and accurate. Makes appropriate changes in the computer system and on patient's chart. Coordinates referrals for patients through insurance and other physician offices or specialists.

Prepares all billings in a computerized system for processing by finance. Collects payment from patients and reconciles daily cash reports. Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternative solutions.

Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things. Conducts self with professionalism and in a tactful manner, treating others with respect and consideration. Follows through on commitments. Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.

Demonstrates the ability to perform and maintain Annual Competencies. May require other duties as assigned. If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it. We are an equal opportunity employer.

BASIC QUALIFICATIONS Education: One year certificate from college or technical school with a concentration in front office support for medical settings Experience: At least three years experience in an occupational health clinic or ambulatory care clinic or office. Knowledge and Skills: Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software. Knowledge of Medical Practice software a plus. Knowledge of medical record filing and coding systems and medical terminology preferred.

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