Q: What do your clients and customers want to know about most?
A: After 35 years in mortgage lending I can safely say that purchasing a home is like hopping on the fastest roller coaster ride at the amusement park. It’s no slow train across country, for sure. While much information can be found on the Internet, there is more misinformation than not and the Washington metro area is unique in and of itself.
Many of our clients want to know solely what the rate is and, while rate and monthly payment is super important, it’s also vital to feel a sense of education and knowledge in the process. That’s why we like to focus on borrowers as individuals and take a truly consultative approach to determine all options for financing and help the borrower to identify what makes the most sense for them.
This approach has earned our team lifelong clients as well as the adult children of lifelong clients. Chase is a full-service national bank and, with COVID and new work-from-home approaches, many of our clients are also moving to other parts of the country. It’s been really exciting for them and us to be a part of their transition to a new home as well as welcome newcomers to our community. The benefit of being a part of the One Chase Team is that we can work with our bank partners to help our borrowers with their banking and investing. Ultimately, it’s about being comfortable and getting a great rate!
Deb | Senior Home Lending Advisor CPC | All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply. Home lending products offered by JPMorgan Chase Bank, N.A. ©2021 JPMorgan Chase & Co.
With 35 years as a Senior Home Lending Advisor, Deb specializes in lending to self-employed clients, vacation home financing, condo and co-op lending, first-time homebuyer programs, and conforming loans and jumbo mortgages. A Chase National Achiever, “A Top Vote Getter” for Best Mortgage Broker, Bethesda Magazine Best of Bethesda Readers’ Poll, 2017, 2021; Top Mortgage Broker, 2012 – 2015; and Washingtonian Top Mortgage Professional, 2019 – 2021.